The “interventions” section represents the collector of all the requests coming from the tenants’ App. Here, the real estate agent can evaluate the various requests and forward the summary form of a specific intervention to the craftsman in charge, who confirms the intervention or proposes a new date for the appointment through a dedicated App.
In the event that some tenants do not make use of the application, this process can also be performed manually by the real estate agent by filling in a digital form.
On the other hand, in the event that the craftsman does not use the application, FlatMan will automatically generate an email containing all the details of the request.