The Tenant Interface

The advantages

A simple login is all it takes

  • Simple and intuitive interface
  • Communication with the agency 24/7
  • Traceability of all processes
  • Continuous updates on the status of requests
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The “administration” section contains a selection of hot-keys of the most frequent requests that are normally made to the agency. In this way, tenants can submit their requests with a simple click, without unnecessary telephone calls. In addition, for more complex requests, tenants are informed about the necessary requirements and they can easily upload the additional documents via the app.

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The “interventions” section allows the tenant to report to the agency any problem in the apartment that require the intervention of a craftsman. Through a series of simple steps the tenant can point out the room where the damage occurred, the type of problem, attach an image, write notes and enter the dates when he/she would be available to meet the craftsman. The tenant will then receive constant updates on the status of his/her request as soon as it will be evaluated by the agency and taken care of by a specific craftsman, who can confirm the date selected by the tenant or propose an alternative.

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